At Rehman Craft, we take pride in the quality and craftsmanship of our handmade products. However, if you are not fully satisfied with your purchase, we’re here to help.

🔄 Returns

Eligibility for Returns:

  • You may request a return within 30 days of receiving your order.
  • Items must be unused, in their original condition, and in original packaging.
  • A receipt or proof of purchase is required to complete your return.

Non-returnable Items:

  • Custom-made or personalized products
  • Gift cards
  • Items on clearance or final sale

How to Request a Return:

  1. Email us at [your@email.com] with your order number and reason for return.
  2. Once approved, we’ll provide you with return shipping instructions.
  3. Return shipping costs are the responsibility of the customer (unless the item is defective or damaged).

💰 Refunds

When Will I Receive My Refund?

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed within 7–10 business days to your original method of payment.

Late or Missing Refunds:

  • If you haven’t received a refund after 10 business days, first check with your bank or credit card provider.
  • Still no refund? Contact us at [your@email.com] and we’ll assist you.

🚫 Damaged or Defective Products

If your item arrives damaged or defective:

  • Notify us within 7 days of delivery.
  • Email us with clear photos of the damage.
  • We will arrange for a replacement, exchange, or full refund at no additional cost to you.

❌ Order Cancellations

  • Orders can be cancelled within 24 hours of placement, as long as they haven’t been processed or shipped.
  • To cancel an order, email us at with your order number.